SMEAutomate
Automation Score
Hospitality

Automate the back-of-house. Elevate the front.

Hotels, restaurants, event venues — hospitality runs on tight margins and high expectations. SMEAutomate’s AI agents handle booking coordination, supplier ordering, and staff scheduling so your team can focus on the guest experience.

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Top workflows to automate first

Booking & confirmation management

Reservations confirmed, reminders sent, special requests flagged for team.

3–5 hrs/week saved

Supplier ordering

Stock levels trigger orders. Delivery confirmed. Discrepancies flagged.

2–4 hrs/week saved

Staff scheduling & notifications

Rotas generated, shift swaps managed, team notified of changes.

3–5 hrs/week saved

Before and after

Managing a large group booking

Today

Booking request received

—

Check availability across systems

15 min

Confirm with customer, send T&Cs

10 min

Brief kitchen and front-of-house

10 min

Send reminder to customer

5 min

Coordinate on the day

20 min

60+ minutes of manual work
With SMEAutomate

Availability checked, booking confirmed

< 2 min

Team briefed automatically

Instant

Customer reminders sent on schedule

Automatic

Day-of checklist generated for team

Instant

Mostly instant and automatic

Results in practice

Example figures

Boutique hotel group

55 staff

Time saved

14 hours/week

Key result

Booking errors eliminated

Integrations

We connect with the tools your industry relies on.

POS systemsBooking platformsEmail / SMSSupplier portalsStaff management

Ready to automate your hospitality workflows?

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Not ready yet? Browse our free automation guides