SMEAutomate
Automation Score
Logistics & Transport

Stop chasing drivers. Start automating dispatch.

Transport and logistics businesses run on coordination. When that coordination is manual, delays compound. SMEAutomate deploys AI agents that connect your dispatch, tracking, and customer communication into workflows that run themselves.

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Top workflows to automate first

Dispatch automation

AI agent assigns drivers based on location, capacity, and schedule. Notifies drivers and customers instantly.

3–5 hrs/week saved

Customer status updates

Proactive delivery notifications triggered by tracking events. No more "where's my order?" calls.

4–6 hrs/week saved

Exception handling

Delays, failed deliveries, route changes — AI agent detects issues, assesses impact, and escalates with recommended actions.

2–4 hrs/week saved

Before and after

Handling a delivery delay

Today

Driver calls dispatch about delay

10 min

Dispatcher checks affected orders

15 min

Calls/emails each affected customer

30 min

Updates spreadsheet tracking

10 min

Reschedules delivery manually

20 min

85+ minutes of manual work
With SMEAutomate

Delay detected from tracking data

Instant

Affected orders flagged automatically

Instant

Customers notified with new ETA

< 1 min

Reschedule options presented to dispatcher

< 1 min

Mostly instant and automatic

Results in practice

Example figures

Regional courier service

45 staff

Time saved

15 hours/week

Key result

Customer service calls reduced by 60%

Integrations

We connect with the tools your industry relies on.

Route planning softwareGPS trackingCRMEmailSMS gateway

Ready to automate your logistics & transport workflows?

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Not ready yet? Browse our free automation guides