SMEAutomate
Automation Score
Property & Facilities

Automate maintenance. Improve tenant satisfaction.

Property managers juggle maintenance requests, contractor scheduling, lease admin, and tenant communication. SMEAutomate’s AI agents turn reactive firefighting into proactive management.

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Top workflows to automate first

Maintenance request triage

AI agent receives requests, categorises by urgency, and assigns to the right contractor automatically.

4–6 hrs/week saved

Contractor scheduling

Matched to the right contractor, scheduled, confirmed, and followed up.

3–5 hrs/week saved

Tenant communication

Proactive updates on maintenance, lease renewals, and property announcements.

2–4 hrs/week saved

Before and after

Handling a maintenance request

Today

Tenant emails/calls about issue

—

Log request in spreadsheet

5 min

Determine priority and category

10 min

Find available contractor

15 min

Schedule and confirm with tenant

10 min

Follow up after work done

10 min

Update records

5 min

55+ minutes of manual work
With SMEAutomate

Request submitted via portal

< 2 min

Auto-categorised and prioritised

Instant

Contractor matched and scheduled

< 1 min

Tenant updated throughout

Automatic

Completion confirmed, records updated

Instant

Mostly instant and automatic

Results in practice

Example figures

Property management company

35 staff

Time saved

12 hours/week

Key result

Tenant satisfaction up 40%

Integrations

We connect with the tools your industry relies on.

Property management softwareContractor databasesEmail / SMSCalendarAccounting

Ready to automate your property & facilities workflows?

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Not ready yet? Browse our free automation guides